what is inspiration? it’s our mission and it starts with the people working here! jetblue crewmembers inspire. from our hometown terminal five (t5) at new york’s jfk airport to the runway at san juan, crewmembers are the heart of our brand. they make inspiring humanity happen, a single action at a time. if you have concerns or complaints that require response, please contact http://jetblue.com/speakup or call 1-800-jetblue.