Valcour Cloud™ has been recognized as the leading cloud-native CAD/RMS SaaS implementation in the nation, setting a precedent for New England agencies grappling with the replacement of outdated CAD/RMS platforms. This award highlights its innovative approach and success in revolutionizing emergency response systems. The accolade was announced in Santa Cruz, California on September 25, 2025, by CrossWind, underlining the platform's significance in the industry. This achievement positions Valcour Cloud™ as a model for agencies with approximately 100,000 emergency calls annually in New England, providing a solution for the technological advancements required to enhance operational efficiency and data management in emergency services.