In San Francisco, Dialpad, Inc., a top AI-driven communications and agentic platform, was recognized with an Honorable Mention in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS). This is the inaugural year that Gartner has included an Honorable Mention category in the CCaaS Magic Quadrant, making Dialpad proud to be acknowledged. This accolade comes after Dialpad was acknowledged as a Strong Performer by Peer Contributors in the Gartner® Voice Over Internet Protocol (VoIP) report.