In San Jose, California, Calix, Inc. (NYSE: CALX) unveiled key findings from a nationwide study conducted by Calix Market Insights. The study, carried out by Wakefield Research, focuses on broadband service providers (BSPs) and sheds light on subscriber purchasing habits. Specifically, it delves into the behavior of "switchers," customers who switch BSPs and provide crucial market trend indicators. The research emphasizes the importance of customer experiences in influencing decision-making. Insights from the study provide valuable guidance to BSPs in understanding and predicting market dynamics.