In Singapore on January 16, 2026, a business challenge was highlighted pertaining to stores which are experiencing dual pressures. These include the requirement for quicker, adaptable customer service that goes beyond fixed counters, as well as the necessity for more straightforward and dependable back-end operations. The issue is exacerbated by cluttered workstations that are impeded by numerous devices. This challenge underscores the importance of streamlining operations to enhance efficiency.